How do I use this Tool?

Choose your business sector: Retail/ Service or Manufacturing.

Select your goals and see actions that will help you reach them. You may be interested in cutting costs, keeping and motivating employees, enhancing reputation and/or increasing sales.

Under each goal, you’ll find actions you can take, as well as information on:

  • benefits and costs
  • steps to take
  • how other companies have saved

Try the actions — and see how they work for you.

Please share your experience: write us at:

A quick overview is available for retail, service, and manufacturing sectors. Environment Canada provided funding for these materials.

About this resource


Network for Business Sustainability (NBS, at Western University and TD Bank Group developed this resource.

Information is based on the strongest scientific evidence available.

A complete list of freely available sources used in this guide.


For their assistance with this project, we are grateful to Laura Spence (Royal Holloway, University of London), John Peloza (Florida State University), Dennis Peckham (Fresh ‘n Press), Heather Pinsky (Curiosities Gift Shop), Stefanie Stolzel (Tea Haus), Andrew McClenaghan (Digital Echidna), Steve Pellarin (London Small Business Centre), Meena Hassanali (Bloom Centre for Sustainability), Lauren Olson (Michigan State University), Andrew Berki (University of Michigan), Reid Lifset (Yale University), Marc Orlitzky (University of South Australia), and Enald Beli, Maurizio Feijo and Janet Zeto of TD Canada Trust.


About NBS

A Canadian non-profit established in 2005, the Network for Business Sustainability is a powerful and growing network of international academic experts and business leaders. NBS produces authoritative resources on important sustainability issues — with the goal of shaping management practice and research.


About TD Bank Group

Headquartered in Toronto, Canada, with offices around the world, TD Bank Group offers a full range of financial products and services.  As a leading customer services provider, TD Canada Trust offers anywhere, anytime banking solutions for personal and small business customers.